Turn the schedule into a live operating plan.
Match jobs to the right technician using skills, availability, business unit, drive time, and current field conditions.
- Route optimization
- Board, list, and map views
- Drag-and-drop assignment
Field Service Dispatch SoftwareDispatch Software
Dispatch Software
Build a better day in minutes.
Match every call to the right technician, keep routes practical, and give the office a live view of work as conditions change.
✓ Live board, list + map✓ Skill-aware scheduling✓ Route optimization
bolt
Connected by defaultOne operating record
Field service dispatch from booking through arrival
Book+Assign+Route+Update
See the connected workflow
Dispatch software that sees more than an open time slot.
Nexus connects the schedule to technician skills, service areas, drive time, customer context, job priority, and live field status so dispatchers can make better decisions without losing control of the board.
Built for real operations
The board changes. The plan keeps up.
Nexus brings availability, skills, drive time, job priority, and live field status into one dispatch workflow. Dispatchers keep control while AI helps evaluate better assignments and routes.
- Board, list, and map views
- Skill- and availability-aware assignment
- Route optimization with human control
Respond to the day
Reassign urgent calls without losing customer, job, or technician context.
Reduce windshield time
See routes and appointment density before avoidable drive time reaches the field.
Keep customers informed
Trigger confirmations, arrival updates, and delay messages from the same operating record.
What field service dispatchers need
Build routes around the work—not just the calendar.
A dispatch board should help the office understand who can perform the work, where every technician is headed, and what a change will do to the rest of the day. Nexus keeps those decisions connected to the job and customer record.
When an emergency call arrives or a job runs long, dispatchers can review the board, list, and map together, then communicate the change without rebuilding the schedule in another tool.
Technician matching
Evaluate skills, availability, business unit, service area, and current assignments before placing the call.
Route visibility
Compare drive time and appointment density so the next assignment does not create avoidable windshield time.
Live job status
See dispatched, traveling, arrived, working, and completed activity as the field moves through the day.
Customer updates
Connect confirmations, arrival messages, and delay notifications to the schedule event that triggered them.
Simple, transparent pricing
The full operating system. Not a pile of add-ons.
Calling, SMS, automation, marketing tools, and Galileo by Nexus are part of the platform—not separate products you have to stitch together.
Starter
For solo founders and small crews
$97/month
2 users + 1 phone line included
Start your free trial- ✓CRM, scheduling and intelligent dispatch
- ✓Estimates, invoicing and integrated payments
- ✓Calling, SMS and one phone line
- ✓Galileo by Nexus included as it becomes available
- ✓Forms, contracts, automation and marketing AI
- ✓Email and chat support
Professional
For growing service companies
$247/month
8 users + 1 phone line included
Start your free trial- ✓CRM, scheduling and intelligent dispatch
- ✓Estimates, invoicing and integrated payments
- ✓Calling, SMS and one phone line
- ✓Galileo by Nexus included as it becomes available
- ✓Forms, contracts, automation and marketing AI
- ✓Priority support
- ✓24 hours of one-on-one training
Enterprise
For larger teams ready to scale
$497/month
15 users + 1 phone line included
Start your free trial- ✓CRM, scheduling and intelligent dispatch
- ✓Estimates, invoicing and integrated payments
- ✓Calling, SMS and one phone line
- ✓Galileo by Nexus included as it becomes available
- ✓Forms, contracts, automation and marketing AI
- ✓White-glove onboarding
- ✓Dedicated client success manager
Questions, answered
What teams ask before they switch.
Can Nexus optimize field service routes without taking control away from dispatchers?+
Yes. Nexus can evaluate route efficiency, technician fit, availability, and current conditions while leaving final assignment and schedule control with the dispatcher.
Does the dispatch board include map, list, and calendar-style views?+
Nexus supports board, list, and map-oriented dispatch views so the office can evaluate capacity, geography, job timing, and unassigned work from the view that fits the decision.
Can dispatchers schedule technicians by skill or business unit?+
Yes. Technician skills, availability, business-unit alignment, service territory, and job requirements can all inform assignment decisions.
Do schedule changes trigger customer notifications?+
Nexus connects scheduling with calling, SMS, and automation so confirmations, arrival updates, and delay messages can follow the workflow your company defines.
Does dispatch data flow into reporting and payroll?+
Yes. Dispatch, GPS, arrival, working, completion, and clock events can support operational reporting, job timelines, exception review, and payroll workflows.
Build the workflow around your business.
Book a focused walkthrough using the process your team handles today.
Book your Nexus demo