Turn the schedule into a live operating plan.
Match jobs to the right technician using skills, availability, business unit, drive time, and current field conditions.
- Route optimization
- Board, list, and map views
- Drag-and-drop assignment
Schedule leaks, stoppages, water heaters, fixture repairs, repipes, inspections, and planned installations around urgency, plumber skill, service territory, parts readiness, job duration, and current field status without rebuilding the day in spreadsheets, texts, and disconnected maps.

Plumbing dispatch from booking through arrival
Nexus connects each appointment to service locations, plumbing history, equipment, prior repairs, open bids, memberships, and communication, then gives dispatchers the capacity, geography, skill, and live status needed to make a defensible assignment.

Match jobs to the right technician using skills, availability, business unit, drive time, and current field conditions.

Review unassigned work, technician schedules, drive time, current status, and downstream commitments together. Reassign the call, preserve the operating context, and notify the customer from the same record.
Separate an active leak or loss-of-service call from work that can move without creating a customer-service failure.
Compare urgency, plumber skill, service territory, parts readiness, job duration, and current field status before committing the appointment.
See the route and capacity effect of a change before avoidable drive time and overtime spread across the board.
Generic calendars do not know the operational difference between leaks, stoppages, water heaters, fixture repairs, repipes, inspections, and planned installations. Nexus carries job requirements, customer history, territory, priority, and team capability into the dispatch decision.
Because schedule events share a record with calling, SMS, jobs, forms, invoices, and reporting, the office can make a change once and keep the field and customer aligned.
See assigned, unassigned, traveling, working, and completed demand against the technicians available.
Evaluate route density and drive time before adding unnecessary windshield time.
Use urgency, plumber skill, service territory, parts readiness, job duration, and current field status to narrow the best assignment.
Trigger the right confirmation, arrival, reassignment, or delay message from the schedule change.
Calling, SMS, automation, marketing tools, and Galileo by Nexus are part of the platform—not separate products you have to stitch together.
For solo founders and small crews
For growing service companies
For larger teams ready to scale
Yes. Nexus can prioritize an active leak or loss-of-service call, compare urgency, plumber skill, service territory, parts readiness, job duration, and current field status, and keep final schedule control with the dispatcher.
Board, list, and map views connect appointments with technician capacity, route geography, live status, and service locations, plumbing history, equipment, prior repairs, open bids, memberships, and communication.
Yes. Nexus provides mobile access to the customer, location, schedule, job, documentation, communication, estimate, invoice, payment, inventory, and purchasing workflows appropriate to each role.
Yes. Business units, roles, permissions, job types, forms, automations, notifications, and approval paths can be configured around the way the company operates.
Yes. Connected operational records can feed configurable dashboards, custom reports, scheduled delivery, CSV or XLSX exports, and Galileo-assisted analysis.
Book a focused walkthrough using your leaks, stoppages, water heaters, fixture repairs, repipes, inspections, and planned installations, team structure, and operating rules.
Book your Nexus demo