Turn the schedule into a live operating plan.
Match jobs to the right technician using skills, availability, business unit, drive time, and current field conditions.
- Route optimization
- Board, list, and map views
- Drag-and-drop assignment
Dispatch Software for HVAC teamsHVAC Dispatch Software
HVAC Dispatch Software
Match every HVAC call to the right crew.
Schedule no-cool and no-heat calls, maintenance visits, diagnostics, replacements, and installations around system type, technician skill, maintenance commitments, replacement work, geography, and seasonal capacity without rebuilding the day in spreadsheets, texts, and disconnected maps.
✓ Live board, list + map✓ Trade-aware assignment✓ Connected customer updates
bolt
Trade-specific contextHVAC → dispatch
HVAC dispatch from booking through arrival
Prioritize+Match+Route+Update
HVAC dispatch workflow
Dispatch HVAC technicians and install crews around the work they can actually complete.
Nexus connects each appointment to service locations, equipment, warranties, maintenance history, memberships, open estimates, and replacement opportunities, then gives dispatchers the capacity, geography, skill, and live status needed to make a defensible assignment.
Built for HVAC operations
When a no-cool or no-heat call arrives, the whole plan stays visible.
Review unassigned work, technician schedules, drive time, current status, and downstream commitments together. Reassign the call, preserve the operating context, and notify the customer from the same record.
- Skill-, territory-, and availability-aware scheduling
- Board, list, and map views for live decisions
- Automated confirmations, arrival updates, and delay messages
Prioritize correctly
Separate a no-cool or no-heat call from work that can move without creating a customer-service failure.
Match the work
Compare system type, technician skill, maintenance commitments, replacement work, geography, and seasonal capacity before committing the appointment.
Protect the rest of the day
See the route and capacity effect of a change before avoidable drive time and overtime spread across the board.
HVAC Dispatch Software for real operating conditions
A HVAC dispatch board should understand more than an open time slot.
Generic calendars do not know the operational difference between no-cool and no-heat calls, maintenance visits, diagnostics, replacements, and installations. Nexus carries job requirements, customer history, territory, priority, and team capability into the dispatch decision.
Because schedule events share a record with calling, SMS, jobs, forms, invoices, and reporting, the office can make a change once and keep the field and customer aligned.
Capacity
See assigned, unassigned, traveling, working, and completed demand against the technicians available.
Geography
Evaluate route density and drive time before adding unnecessary windshield time.
Fit
Use system type, technician skill, maintenance commitments, replacement work, geography, and seasonal capacity to narrow the best assignment.
Communication
Trigger the right confirmation, arrival, reassignment, or delay message from the schedule change.
Simple, transparent pricing
The full operating system. Not a pile of add-ons.
Calling, SMS, automation, marketing tools, and Galileo by Nexus are part of the platform—not separate products you have to stitch together.
Starter
For solo founders and small crews
$97/month
2 users + 1 phone line included
Start your free trial- ✓CRM, scheduling and intelligent dispatch
- ✓Estimates, invoicing and integrated payments
- ✓Calling, SMS and one phone line
- ✓Galileo by Nexus included as it becomes available
- ✓Forms, contracts, automation and marketing AI
- ✓Email and chat support
Professional
For growing service companies
$247/month
8 users + 1 phone line included
Start your free trial- ✓CRM, scheduling and intelligent dispatch
- ✓Estimates, invoicing and integrated payments
- ✓Calling, SMS and one phone line
- ✓Galileo by Nexus included as it becomes available
- ✓Forms, contracts, automation and marketing AI
- ✓Priority support
- ✓24 hours of one-on-one training
Enterprise
For larger teams ready to scale
$497/month
15 users + 1 phone line included
Start your free trial- ✓CRM, scheduling and intelligent dispatch
- ✓Estimates, invoicing and integrated payments
- ✓Calling, SMS and one phone line
- ✓Galileo by Nexus included as it becomes available
- ✓Forms, contracts, automation and marketing AI
- ✓White-glove onboarding
- ✓Dedicated client success manager
Questions, answered
What teams ask before they switch.
Can Nexus dispatch software handle no-cool and no-heat calls, maintenance visits, diagnostics, replacements, and installations?+
Yes. Nexus can prioritize a no-cool or no-heat call, compare system type, technician skill, maintenance commitments, replacement work, geography, and seasonal capacity, and keep final schedule control with the dispatcher.
How does Nexus connect dispatch software to the rest of a HVAC service business?+
Board, list, and map views connect appointments with technician capacity, route geography, live status, and service locations, equipment, warranties, maintenance history, memberships, open estimates, and replacement opportunities.
Can HVAC technicians and install crews use dispatch software from a mobile device?+
Yes. Nexus provides mobile access to the customer, location, schedule, job, documentation, communication, estimate, invoice, payment, inventory, and purchasing workflows appropriate to each role.
Can HVAC companies configure dispatch software approvals and workflows?+
Yes. Business units, roles, permissions, job types, forms, automations, notifications, and approval paths can be configured around the way the company operates.
Does HVAC dispatch software data flow into reporting?+
Yes. Connected operational records can feed configurable dashboards, custom reports, scheduled delivery, CSV or XLSX exports, and Galileo-assisted analysis.
Build dispatch around the HVAC service business.
Book a focused walkthrough using your no-cool and no-heat calls, maintenance visits, diagnostics, replacements, and installations, team structure, and operating rules.
Book your Nexus demo