Can Nexus crm software handle diagnostic calls, panel upgrades, rewires, installations, and phased project work?+
Yes. Nexus connects customers with service locations, panels, equipment, permits, prior repairs, open estimates, and project history, communication, jobs, estimates, invoices, memberships, and marketing history.
How does Nexus connect crm software to the rest of a electrical contracting business?+
Calling, SMS, live chat, missed-call follow-up, internal notes, and customer records share the same operating context.
Can electricians and project crews use crm software from a mobile device?+
Yes. Nexus provides mobile access to the customer, location, schedule, job, documentation, communication, estimate, invoice, payment, inventory, and purchasing workflows appropriate to each role.
Can Electrical companies configure crm software approvals and workflows?+
Yes. Business units, roles, permissions, job types, forms, automations, notifications, and approval paths can be configured around the way the company operates.
Does Electrical crm software data flow into reporting?+
Yes. Connected operational records can feed configurable dashboards, custom reports, scheduled delivery, CSV or XLSX exports, and Galileo-assisted analysis.